After upgrading to Windows 11 24H2, has your Final Fantasy XIV started crashing unexpectedly?
Many players have reported sudden crashes, especially involving ffxiv_dx11.exe. These issues often occur right after launching the game or during loading screens. If this sounds familiar, don’t worry—this guide will walk you through the exact fixes that helped me and many others resolve it.
Common Symptoms
- Game crashes right after launch
- Crash during loading screens or teleporting
- Error messages related to DirectX or
ffxiv_dx11.exe - No specific error, but the game force-quits to desktop
How to Fix the Crashing Issue
Step 1: Update Your Graphics Driver
This is the most effective solution in many cases. Go directly to your GPU manufacturer’s official site:
Step 2: Repair or Reinstall DirectX
The update may have affected your DirectX environment. Use the official DirectX installer:
👉 DirectX End-User Runtime Web Installer
Alternatively, try launching FF14 using DirectX 9 mode from the launcher settings as a temporary workaround.
Step 3: Check Game File Integrity
If you’re using the Steam version, go to:
Steam > Library > Right-click FF14 > Properties > Installed Files > Verify Integrity
Step 4: Disable Overlay and External Tools
Tools like Discord overlay, NVIDIA ShadowPlay, RivaTuner, or MSI Afterburner can cause issues. Turn off these overlays completely before launching FF14.
Step 5: Enable Compatibility Mode
Right-click ffxiv_dx11.exe > Properties > Compatibility tab > Check “Run this program in compatibility mode” and choose “Windows 10”.
Extra Tip: Improve System Stability
In my case, after updating my graphics driver and reinstalling DirectX, I also optimized my cooling environment using a laptop cooling pad. Overheating or unstable power delivery can sometimes contribute to sudden crashes.
🎮 Recommended Gear for Stable Gaming
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If None of These Work…
If you’ve tried everything above and still encounter crashes, collect your crash logs or screenshots and contact Square Enix support. You can also monitor community forums like Reddit or the Lodestone for patch-related updates.
Summary
- Update your GPU driver from the official site
- Repair or reinstall DirectX
- Disable overlays like Discord or NVIDIA Experience
- Try compatibility mode with Windows 10 settings
- Improve airflow or stability using a cooling pad
Hopefully, this helped you fix FF14 crashing on Windows 11 24H2. If the issue returns, feel free to leave a comment or share your workaround!
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